Contact Us

We’re Here to Help

Have a question about your order, products, sizing, shipping, returns, or anything else? The THREADS99 customer care team is here to help.

Whether you need assistance before placing an order or support after your purchase, feel free to get in touch with us.

Get in Touch

Email

threads99.customercare@gmail.com

For order support, product queries, returns, exchanges, or general assistance, email us anytime.

Phone

+91 78579 34063

Our customer support team will be happy to assist you with your queries.

Location

India

THREADS99 is an Indian contemporary streetwear brand, serving customers across India.

Customer Support

For order-related queries, please keep your Order ID ready so we can assist you faster.

Support Hours
Monday – Saturday
10:00 AM – 6:00 PM

We aim to respond to customer queries as quickly as possible.

Have a Complaint?

We value your feedback and take customer complaints seriously. If you have experienced an issue with your order, product, delivery, payment, or customer service, please submit the complaint form below.

Our team will review your complaint and get back to you as soon as possible.

Complaint Form

Full Name
Enter your full name

Email Address
Enter your email address

Phone Number
Enter your phone number

Order ID
Enter your order ID

Complaint Type

• Order Issue

• Product Issue

• Damaged / Defective Product

• Wrong Product Received

• Delivery Issue

• Payment Issue

• Return / Exchange Issue

• Refund Issue

• Other

Subject
Briefly describe your complaint

Complaint Details
Please provide complete details about the issue, including any relevant information that may help us resolve your complaint.

Upload Supporting Documents (Optional)
Upload images, screenshots, invoices, or other relevant documents.

[SUBMIT COMPLAINT]

Need Immediate Assistance?

For urgent order-related concerns, you can contact our customer care team directly:

Email: threads99.customercare@gmail.com
Phone: +91 78579 34063

Please mention your Order ID when contacting us regarding an existing order.

THREADS99

Style. Identity. You.